Choosing the right air conditioning contractor is critical. Make the wrong choice, and you might void your HVAC’s warranty, get stuck with a broken A/C, end up with a system with a shortened life span, and in some instances even get mixed up in legal trouble. Air conditioning contractors must carry certain types of insurance, such as workers’ compensation, in case something goes awry while they’re fixing or installing your system. If they get hurt on your property, without the right insurance in place (on their end), it’s possible that you might be held liable. That’s just one of the musts for your contractor: insurance.
Figuring out if an air conditioning contractor is legitimate is fortunately pretty simple. Different states have different regulations, but in Utah, an HVAC professional needs to have a Utah HVAC Contractor License (S-350). Ask for copies of this license, not just verbal evidence that they have it, and keep it on file. Also ask for copies of their insurance and any additional certifications they may have. Utah has a number of HVAC vocational/trade schools, and if your contractor is a graduate, you may also want a copy of his or her diploma.
One of the best ways to get leads on a great contractor is still word of mouth. Ask friends and family, but cross-check their recommendations with review sites. This is an industry that’s confusing to those outside of it, and just because it seems like a contractor did a good job doesn’t mean he did. Take a look at a few review sites, and ask for testimonials from the contractor or company. Also, how long they’ve been in business can say a lot.
Find out how long the contractor has been working as a full-fledged air conditioning contractor (not an apprentice) and/or how long the company has been in business. Check with the Better Business Bureau’s data to make sure no controversies surround the company. Remember: Everyone, including HVAC contractors, has to start somewhere, but it’s best to let newbies get their feet wet elsewhere. You deserve a pro who’s been around the block a few times.
Get it in Writing
Verbal agreements don’t mean much, which is why you should have everything in writing before your contractor begins work. What you’re having done, how long it will take, the price and any warranties are key, since you don’t want to leave anything to chance. This is also your opportunity to safeguard your investment. Many A/C units are costly and designed to last for several years. A written contract helps to ensure timely, professional and efficient care of your system.
Not all A/C contractors are equal, and it’s up to you to comparison shop before making a decision. Call Roberts Mechanical to make your air conditioning contractor decision a little easier.